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This accessibility statement applies to

This website is run by Nottingham CityCare Partnership. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • our activity location maps may be difficult to navigate using a keyboard

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email .(JavaScript must be enabled to view this email address)
  • call 0115 883 6741

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: .(JavaScript must be enabled to view this email address).

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Small Steps Big Changes is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Google Maps are used for location maps within our Groups and Activities calendar. We are aware that some aspects of Google Maps are not accessible using a keyboard. This fails WCAG 2.1 success criterion 2.1.1 (keyboard). Where maps are used to illustrate the location of activities listed on our website, we also list address details on the page. If you would like us to provide directions in an alternate format, please contact us.

Content that’s not within the scope of the accessibility regulations

Some PDFs or other documents published before 23 September 2018 on our website that aren’t essential to providing our services aren’t fully accessible. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 24 May 2021. It was last reviewed on 24 May 2021.

This website was last tested on 24 May 2021. The test was carried out by Optima Design.

A thorough test was carried out on all aspects of our website using a variety of methods and tools including screen reader technology (VoiceOver), keyboard only control, W3C Validator tool, WAVE Web Accessibility Evaluation Tool and Microsoft’s Accessibility Insights.

Each page template was checked, in a variety of browsers including Chrome, Safari and Firefox, and against success criterion for both WCAG 2.1 AA standards using the above tools.

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